Your Stay Your Questions

Check-in time is 2:00 PM and check-out time is 10:00 AM.

All occupants must furnish a valid government-issued photo and address ID proof at check-in. Photographs of all guests are taken at the front desk for legal compliance.

Yes, guests must be at least 18 years old to check in.

Visitors are not permitted in guest rooms due to security policies. Any approved exception requires the visitor to provide a government-issued photo ID, address proof and contact number.

Yes. Foreign guests are subject to mandatory FRRO procedures as per government regulations.

The hotel is approximately 450 meters from the Marathahalli–Sarjapur Outer Ring Road.

Metro connectivity via the upcoming Blue Line corridor is expected as per BMRCL timelines. This will enhance connectivity across Bangalore.

We accept payments via UPI, NEFT and wire transfer. All major credit cards are accepted, including American Express.

Payments are collected in advance upon arrival unless alternate arrangements have been formally confirmed by the hotel.

Any changes to reservations must be made through the original booking source (website, OTA, or corporate booking channel).

Please refer to the refund and cancellation policy shared at the time of booking or available on the website. All bookings are subject to hotel policies issued along with the confirmation voucher.

Yes, we offer customised and negotiated corporate rate plans. Companies can set up corporate accounts by contacting our sales team through a simple and quick process.

Yes, GST-compliant invoices are provided for all eligible bookings.

Cafe Nexus offers buffet breakfast, multi-cuisine dining and room service from 7:00 AM to 11:00 PM. We are also available on Swiggy.

Limited parking is available at the property.

Valet laundry service is available (premium charges apply). Laundry pricing sheets are available in the wardrobes.

Yes, the gym is accessible to in-house guests from 5:00 AM to 10:00 AM and 5:00 PM to 10:00 PM.

Airport transfers can be arranged upon request. Charges apply.

Directions to reach the hotel are available on Google Maps. The property is easily accessible from the Outer Ring Road corridor.

No, guest personal data is not shared. Please refer to our privacy policy for detailed information on data handling practices.

Yes. Dental kits, shaving kits and slippers are complimentary and available on request in all room categories. They are not routinely placed in every room, but our team will be happy to provide them whenever required. Please contact Reception.

To avoid unnecessary use of single-use personal-care items, these amenities are provided complimentary on request rather than being routinely placed in every room. Guests can simply contact Reception and the required amenities will be provided.

Yes. Complimentary dental kits, shaving kits and slippers are available on request in all room categories. Please contact Reception and our team will be happy to assist.