What is Check in Check Out Time?
Check-in time is 2:00 PM and check-out time is 10:00 AM.
What documents are required at check-in?
All occupants must furnish a valid government-issued photo and address ID proof at check-in. Photographs of all guests are taken at the front desk for legal compliance.
Is there a minimum age requirement for check-in?
Yes, guests must be at least 18 years old to check in.
Are visitors allowed in guest rooms?
Visitors are not permitted in guest rooms due to security policies. Any approved exception requires the visitor to provide a government-issued photo ID, address proof and contact number.
Are foreign nationals allowed to stay?
Yes. Foreign guests are subject to mandatory FRRO procedures as per government regulations.
How far is the hotel from Outer Ring Road (ORR)?
The hotel is approximately 450 meters from the Marathahalli–Sarjapur Outer Ring Road.
Is metro connectivity available?
Metro connectivity via the upcoming Blue Line corridor is expected as per BMRCL timelines. This will enhance connectivity across Bangalore.
What payment methods do you accept?
We accept payments via UPI, NEFT and wire transfer. All major credit cards are accepted, including American Express.
When are payments collected?
Payments are collected in advance upon arrival unless alternate arrangements have been formally confirmed by the hotel.
How can I modify my reservation?
Any changes to reservations must be made through the original booking source (website, OTA, or corporate booking channel).
What is your cancellation and refund policy?
Please refer to the refund and cancellation policy shared at the time of booking or available on the website. All bookings are subject to hotel policies issued along with the confirmation voucher.
Do you offer corporate negotiated rates?
Yes, we offer customised and negotiated corporate rate plans. Companies can set up corporate accounts by contacting our sales team through a simple and quick process.
Do you provide GST invoices?
Yes, GST-compliant invoices are provided for all eligible bookings.
What dining options are available?
Cafe Nexus offers buffet breakfast, multi-cuisine dining and room service from 7:00 AM to 11:00 PM. We are also available on Swiggy.
Is parking available?
Limited parking is available at the property.
Do you offer laundry services?
Valet laundry service is available (premium charges apply). Laundry pricing sheets are available in the wardrobes.
Is there a gym at the hotel?
Yes, the gym is accessible to in-house guests from 5:00 AM to 10:00 AM and 5:00 PM to 10:00 PM.
Do you arrange airport transfers?
Airport transfers can be arranged upon request. Charges apply.
How can I get directions to the hotel?
Directions to reach the hotel are available on Google Maps. The property is easily accessible from the Outer Ring Road corridor.
Do you share guest personal data?
No, guest personal data is not shared. Please refer to our privacy policy for detailed information on data handling practices.
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